new graphics card please help

[Jes Rathbun]

Just got this https://www.evga.com/products/Specs/GPU ... 674a68d2ad now got this as well" Your video card returned an error. Are your video drivers up to date?" Ya I just got it today. Any idea's?

[lepage71]

Make sure you update your drivers via the web: https://www.geforce.com/drivers.

Sometimes the software that comes with the CD in the box is out of date with Windows. Also, where is the error message occurring? Your computer specifications look similar to mine so I don't think the screenshot reveals that much about the problem.

[Jes Rathbun]

This is the error log I get.... I am trying ALL the drivers at this point because I had the latest one installed but that didn't work...Getting ready to put my old one back in with a bunch of fans around it just so I can race.

59.29.648: ======================================================================
59.29.648: Jul 5 2004 16:20:40 N W32 M6 R senor_b
59.29.648: ======================================================================
59.29.648: mem: p/s/t t/a 4095M/4095M 4095M/4095M 2047M/1990M
59.29.659: JoyBegin
59.29.669: Joystick 0: "Logitech G25 Racing Wheel USB"
59.29.669: joy 0: create_joystick
59.29.672: joy: created 0 as "Logitech G25 Racing Wheel USB"
59.29.672: joy 0: turned off deadzone
59.29.687: joy 0: Created x-effect
59.29.687: joy 0: created y effect
59.29.687: joy 0: created spring effect
59.29.688: Config Dir: C:\Program Files (x86)\Hasbro Interactive\NASCAR Heat\
59.29.688: Add-on tracks dir: "C:\Program Files (x86)\Hasbro Interactive\NASCAR Heat\tracks\"
59.29.688: mod: trying mod "scgts"...59.29.688: mod.cfg found ok.
59.29.688: mod: Config Dir override: C:\Program Files (x86)\Hasbro Interactive\NASCAR Heat\scgts\
59.29.688: Running on WinNT version 6.2:9200
59.29.800: ddraw: created directdraw with nvd3dum.dll (NVIDIA GeForce GTX 1050 Ti)
59.29.800: ddraw: version 0.0.0.0
59.30.829: vid: 0 meg card (reported:0.523438)
59.30.829: vid: using AGP textures (1073), total: 0
59.30.829: unsupported: 0 megs of vram

[lepage71]

Interesting, NASCAR Heat detects no VRAM from the GPU.

In the Device Manager, under the Display Adapters listing, after uninstalling the GeForce drivers, try right-clicking the GPU and installing the Microsoft-detected drivers. See if that allows NASCAR Heat to run. Then, if the game works, you might try reinstalling the GeForce drivers.

Here's another guess, but did you happen to insert the new GPU in the same PCI slot as your old GPU? If so, try inserting the new GPU in a previously unused PCI slot. I think I've read that the system can still be looking for your old GPU even though a new GPU rests in its slot.

[Jes Rathbun]

wow wtf game still asked if the drivers are up to date. So does that mean I need to reinstall the game? And if so should I install the new card first? Btw I only have one pci slot.

[lepage71]

You shouldn't have to reinstall the game. It sounds like the problem is between Windows 8 and the GPU. But I'm not there, so I could be wrong.

I noticed on the GeForce driver site, there's actually a few different Windows 8 drivers, so make sure you're attempting to install the correct one. Also, I assume your new video card actually appears in your Device Manager listings. If not then Windows isn't detecting it.

[Jes Rathbun]

now I am really confused. I went to walmart and come back and tried to launch the game using the micro-soft/on board hdmi and the drivers, video card is not in the pci, and it went into the game. I guess I will just try and reinstall the card and see what I get. I also tried every single driver download for 1050 ti, win 8.1/64. I need to say thanks for helping me even though its not fixed yet.

[lepage71]

At least that would seem to eliminate the game as the issue. The GPU and/or its drivers aren't behaving with the board and/or Windows.

[Jes Rathbun]

Do you know of a way to stop the windows install wizard to stop? Or whatever it uses to try and automaticlly install new hardware?

[lepage71]

I'm not sure, what's it attempting to install?

[Jes Rathbun]

when I install the card into the machine and boot it.....and I try and load the drivers it says it cant because setup wizard is running but I can't see it and I cant find it in the task manager

[lepage71]

This page says that you might have to wait: http://nvidia.custhelp.com/app/answers/ ... windows-10.

[Jes Rathbun]

Nope. Nothing worked. Almost ready to give up at this point.

[lepage71]

Darn, that's frustrating. Let us know if you find any other clues.